Privacy Policy

Understanding Backwards Genealogical Services is committed to protecting your privacy. I will only collect or use information about you lawfully in accordance with The Data Protection Act 1998

Personal Information

  • Any personal information supplied to Understanding Backwards Genealogical Services such as your address, email address and telephone number will be used solely for the purposes of responding to your enquiry, conducting research on your behalf, communicating with you regarding your research, providing the best possible customer service and for the purposes of my own record keeping.
  • Once your enquiry and / or research has been completed, I will only contact you again in the future if I have your consent to do so. If you provide this consent, you will always be given the chance to withdraw it in the future.
  • I am registered with the Information Commissioner’s Office (ICO) as a Data Controller under the Data Protection Act 1998 (Registration Number ZA148187).

Sharing Information

  • Understanding Backwards Genealogical Services will hold your personal information securely and will not disclose, share or sell it to a third party without your consent except where it may be required by law to do so.
  • Understanding Backwards Genealogical Services will not pass on any personal information about you to any third parties without your explicit consent. If you provide this consent, you will always be given the chance to withdraw it in the future. For example, if it is felt to be beneficial to refer your research to a specialist in a particular area this will be agreed with you ahead of any contact details being released to the third party.
  • Your commissioned research will not be published or shared with third parties without your permission.

Retaining Information

  • Understanding Backwards Genealogical Services will generally retain your information unless specifically requested to destroy it, to enable requests for subsequent research or clarification of research or quotations that have already been supplied to you to be carried out.
  • The personal information which Understanding Backwards Genealogical Services holds will be held securely in accordance with its internal security policy and the law.
  • Understanding Backwards Genealogical Services wish to ensure the information it stores about you is accurate and up to date. You have a right to ask for a copy of your information and to correct any inaccuracies. If you wish to do so, please contact me.

Cookies

  • The Understanding Backwards Genealogical Services  website uses cookies to collect data for use in tracking systems such as Google Analytics. The information collected is used to monitor website visitor behaviour and make improvements to this website. If you do not wish your data to be collected in this way please disable cookies in your browser.